From Boeri Lake Trail I
![Yuri A Jones Size Chart for 2x3 Open Edition Prints](https://cdn.shopify.com/s/files/1/0075/7419/2246/files/Yuri_A_Jones_Fine_Art_2x3_size_chart.webp?v=1725384360)
Frames
If you opt for one of our wooden floater frames, please note that the frame adds approximately 3/4" on all sides (3/8" for the gap between the canvas and the frame, and 3/8" for the outward-facing frame edge).
This means that your unframed 24" W x 36" H print will be measured as 25 1/2" W x 37 1/2" H when the floating frame is included. The depth of our frames is 1 3/4" total.
- Worldwide shipping is available.
- Prints ship within 3 to 7 days after you've placed your order.
Packaging
Your Open Edition canvas print will be tucked into a poly bag or wrapped in special shipping paper, and then fitted into sturdy, corrugated cardboard boxes.
Production & Shipping Times
Each product is individually printed and assembled when you order it. Please allow 3 to 7 days in order to prepare your print. Estimated shipping times are as follows:
- North America ─ 3 to 7 business days
- Europe ─ 5 to 14 business days
- Dominica and St. Kitts (via WeForward) ─ 10 to 15 business days
- Rest of the world ─ 15 to 25 business days
Delays
We work closely with our printing and shipping partners to ensure that prints arrive on time, but there are several reasons why orders might get delayed, including:
- Shipping related delays like failed delivery attempts
- High demand at the holidays
We would love for you to be 100% happy with your purchase, so if you’re not, please let us know.
Order Changes
After you have placed your order, there will be a 24-hour window within which you can contact us to make a change (address, different image, etc.) but beyond that timeframe, no changes can be made.
We cannot make any cancellations, address changes or any other alteration to orders after your order has reached the production stage. This is due to the nature of creating customized products on-demand.
Returns
Any print that arrives damaged or with a defect, will be replaced at no charge to you, and there's no need to ship back the damaged print.
If your print arrives with a defect (bad printing, etc.) or was damaged during the shipping process, please let us know within 3 days of delivery. We will also require photos/videos of the damage for insurance purposes. Please send photo verification of the damaged item to sales@yuriajones.com.
If you have anymore questions, please visit this page ─ FAQs.